Privacy Policy

1. Data Controller

INDI vl. Monika Kunstek
Draskovic 3 A-D, 42220 Novi Marof, Hrvatska
Email: info@indi-24.de | Tel: +385 99 381 8371

2. Data We Collect

We collect the following personal data that you voluntarily provide:

• Full name
• Email address
• Phone number
• Delivery address (for orders)
• Order and payment data

3. Purpose of Processing

We use your data for:

• Processing and delivering orders
• Order-related communication
• Customer support
• Improving our services
• Fulfilling legal obligations

4. Legal Basis

Data processing is based on Art. 6(1) GDPR:
(a) Consent -- for contact forms and newsletter
(b) Contract performance -- for order processing
(c) Legal obligation -- for accounting and tax purposes
(f) Legitimate interest -- for website improvement

5. Cookies

This website uses only technical cookies necessary for the functioning of the site. We do not use tracking or marketing cookies without your explicit consent.

6. Data Sharing

We do not sell or share your data with third parties, except in the following cases:

• Delivery services (for order fulfillment)
• Payment service providers (for payment processing)
• Legal obligations (at the request of competent authorities)

7. Your Rights

Under GDPR you have the right to:

• Access your data
• Rectify inaccurate data
• Erase data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

To exercise your rights, contact us at info@indi-24.de.

8. Data Storage

We store your data only as long as necessary for the purpose for which it was collected or as required by law (e.g., accounting data -- 11 years).

9. Supervisory Authority

If you believe that the processing of your data violates GDPR, you have the right to file a complaint with the Data Protection Agency (AZOP): azop.hr